Privacy Policy

1. Information We Collect

What data we need to provide our service.

We collect information to provide and improve our services. This includes:

• Personal Information: Name, email address, phone number, and payment details you provide during account creation, booking, or ordering.
• Usage Information: How you interact with our Platform, including search queries, booking history, and browsing activity.
• Device and Location Information: IP address, device type, browser information, and (with your consent) precise location data to help you find nearby hotels and restaurants.

2. How We Use Your Information

Our commitment to using your data responsibly.

Your information is used to:

• Provide, maintain, and enhance the Platform.
• Process your bookings, orders, and payments.
• Communicate with you about your account, transactions, and promotional offers.
• Personalize your experience by recommending relevant stays and dining options.
• Ensure the security of our Platform and prevent fraud.

3. Information Sharing and Disclosure

Who we share data with, and why.

We do not sell your personal data. We may share your information with:

• Hotel and Restaurant Partners: To fulfill your booking and order requests.
• Service Providers: Third parties who perform services on our behalf, such as payment processing, data analysis, and marketing.
• Legal Authorities: If required by law or to protect the rights and safety of our users and the public.

4. Data Security

How we protect your personal information.

We implement industry-standard security measures, including encryption and access controls, to protect your data from loss, theft, misuse, and unauthorized access. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights and Choices

You are in control of your data.

You have the right to access, update, or delete your personal information at any time through your account settings. You can also opt-out of promotional communications by following the unsubscribe instructions in those messages.

6. Cookie Policy

How we use cookies and tracking technologies.

We use cookies to operate and personalize the Platform, analyze traffic, and for advertising purposes. For more detailed information, please review our full Cookie Policy.

7. Children's Privacy

Protecting the privacy of minors.

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have, we will take steps to delete such information.

8. Changes to This Policy

We'll notify you of any updates.

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by revising the date at the top of the policy and, in some cases, provide more prominent notice.

9. Contact Us

We're here to help with any privacy concerns.

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@ssbite.com.